Help & Resources

Interested in United Helpers’ exciting employment opportunities but need some help? View FAQs and helpful employment information below.

The Application Journey

Create an account when you are asked to do so when you go to apply for a job.

All your candidacy and application information will be saved to your account, making the application process easy for both you and us!

Search job openings >

Once your account has been created, fill out the application form.

We want to get to know you – so it might be helpful to have the following information on-hand when filling out the application form:

References you are comfortable with us contacting
Previous work experience
Any relevant work experience
Your education and training background

Sit back and look out for with a follow-up from United Helpers!

We process many applications a day, so your patience is greatly appreciated. Keep an eye out for a phone call, email, or text message from us if we feel there is a good fit!

Contact Us >

Frequently Asked Questions

Do I need an account to apply for a job?

Yes, but creating one is quick and easy. To apply for a job, you will be asked to sign in or create an account in order to apply. This can be done directly on the job listing.

I forgot my password and cannot log in. What do I do?

Click the link below to reset your password. You may need to check your junk or spam folder for the password reset email.

Reset your password

What is the status of my application?

United Helpers will send you emails and/or text messages with updates and comments about the status of your application. You are also welcome to contact us directly by filling out the form below.

I've completed and submitted my application. What's next?

Our recruitment team receives and reviews dozens of applications daily. This process can take up to 2-3 weeks, depending upon the position. But keep an eye out for an email, call, or text message!

Should I submit an application for each position that I am interested in or just apply once?

Please complete and submit one application only. If you are interested in applying for multiple positions, please indicate the positions you would like to apply for on the application.

How long will my application be on file?

Applications remain active for a period of 90 days.

I've applied for multiple positions, but I haven't heard back?

We try to do our best to respond to applicants. Due to the volume of applications we receive, we are not always able to respond individually to each applicant. Candidates who appear to be a strong match for a position are contacted via telephone, email, or text message. Note: keep an eye out for missed emails that may have been sent to your junk or spam folder!

Should I hand-deliver or mail my application?

To provide you with the best possible experience, all applications should be submitted on this website.

I applied but did not receive a confirmation message. What do I do?

First, check your junk or spam folder. If you still have not received it, please contact our HR Recruitment Team by filling out the form below, calling us at (315) 276-6413, or emailing us at [email protected] to confirm receipt of your application.

I think I missed a call from a United Helpers recruiter. What do I do?

Sorry we missed you! We will try again. Our recruiters make every effort to reach a well-qualified candidate. If you are a strong match, one of our recruiters will be in touch.

Above-and-beyond Employee Benefits

Benefit time includes annual vacation days that accrue with more years worked, Paid Time Off (PTO), Holiday, and Sick days

No Cost benefits for ALL employees, including guaranteed telemedicine and Equitable Employee Assistance Program (EAP).

Health insurance, supplemental dental and vision insurance, flexible spending accounts, supplemental life insurance, critical illness insurance, accident insurance, short-term disability, identity theft insurance, and more for employees working more than 20 hours per week.

Discounted cellphone plans, education reimbursement, payroll direct deposit, anniversary certificates, wellness initiatives, employee activity team events, discounts, training, opportunities, and more!

Contact Us

Need some help or want to simply get in touch? Send us a message below and we will reach out shortly!

p. (315) 276-6413

e. [email protected]